Terms and Conditions for Dreamlife PH

Effective Date: May 18, 2026

Welcome to Dreamlife PH (https://dreamlifeph.com/). These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our physical health and food supplement products.

By accessing this website and/or purchasing products from us, you agree to accept and be bound by these Terms and Conditions in full. If you disagree with any part of these terms, you must not use our website or purchase our products.

1. General Conditions & Eligibility

By agreeing to these Terms, you represent that you are at least the age of majority in your province or region of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion at any time.

2. Health and Food Supplement Disclaimer (Critical Notice)

Not Medical Advice: All content, information, and products found on Dreamlife PH are intended strictly for general informational and nutritional support purposes. They are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Consult Your Doctor: The statements on this website have not necessarily been evaluated by the Food and Drug Administration (FDA) unless explicitly stated on the product packaging. You must always consult with a licensed healthcare professional or physician before starting any diet, exercise, or supplement program, or before taking any medication or supplement if you have or suspect you might have a health problem.
Individual Results Vary: Nutritional benefits, weight management, or physiological responses vary from person to person. Dreamlife PH does not guarantee specific results from the use of our supplements.

3. Product Availability, Descriptions, and Pricing

Product Safety & Standards: All health supplements, cosmetic soaps, and food products distributed by Dreamlife PH are registered and compliant with the Philippine Food and Drug Administration (FDA). We guarantee that our inventory is sourced legally and safely.
Accuracy: We make every effort to display product packaging, active ingredient lists, and nutritional facts accurately. However, manufacturers may occasionally update packaging designs or formatting.

4. Payments and Order Verification

Payment Methods: We support a variety of checkout methods, including local digital wallets (such as GCash via manual QR code scanning or automated gateways).
Manual Verification: If you pay via manual GCash QR transfer, you are required to provide a valid, accurate 13-digit transaction reference code at checkout. Your order will remain “On Hold” and will not be processed or shipped until we successfully verify that the funds have cleared into our account.
Fraudulent Transactions: Providing fake or reused reference codes will result in immediate order cancellation and potential blocking from future purchases on our platform.

5. Shipping, Logistics, and Delivery Policy

We deliver physical products across the Philippines using local third-party courier and fulfillment partners.

Processing Time: Orders are typically processed within 1–3 business days after payment confirmation.
Delivery Estimates: Delivery timelines vary depending on your location (e.g., Greater Manila Area, Luzon, Visayas, or Mindanao). Any estimated delivery dates provided are purely guidelines and not strict guarantees.
Unboxing Video Requirement: To protect both parties against delivery damage or missing items, customers are highly encouraged to record a continuous, unedited unboxing video when opening their package for the first time. We reserve the right to deny claims for missing or damaged products if an unboxing video cannot be provided.
Failed Deliveries: If a package cannot be delivered due to an incorrect/incomplete address provided by the customer or repeated absence of the recipient, the customer may be held liable for any additional shipping fees required to re-send the parcel.

6. Returns, Refunds, and Exchanges

Due to the hygiene, safety, and perishable nature of health and food supplements, we maintain a strict policy:

Sealed Items Only: Products can only be considered for returns or exchanges if they are completely unopened, unsealed, unused, and in their original retail packaging.
Timeline: You must notify us of any shipping damages, incorrect items received, or missing products within forty-eight (48) hours of receiving your delivery.
Perishable/Storage Conditions: We cannot accept returns or offer refunds for supplements that have been unsealed or improperly stored by the customer (e.g., exposed to extreme heat or direct sunlight), as we can no longer guarantee product safety.

7. Intellectual Property

Unless otherwise stated, Dreamlife PH owns the intellectual property rights for all material, logos, photography, branding, and text content on this website. All intellectual property rights are reserved. You must not copy, reproduce, or republish content from https://dreamlifeph.com/ without explicit written consent.

8. Limitation of Liability

In no event shall Dreamlife PH, its owners, or its team members be held liable for any indirect, incidental, special, consequential, or punitive damages—including but not limited to adverse health reactions caused by a customer’s misuse, allergen exposure, or failure to follow product package directions and dosage constraints.

9. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you products shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

10. Contact Information

Questions about these Terms and Conditions should be sent to us at:

Website Contact: https://dreamlifeph.com/
Email Support: boholweb.wp@gmail.com