Privacy Policy for Dreamlife PH

Effective Date: May 18, 2026

At Dreamlife PH (accessible from https://dreamlifeph.com/), one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected and recorded by Dreamlife PH and how we use it, in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

When you visit or make a purchase on Dreamlife PH, we collect certain information necessary to process your orders and improve your shopping experience.

Personal Identity Data: Name, billing address, shipping address, email address, and phone number.
Transaction Data: Details about products you browsed, items added to your cart, and orders purchased from us.
Payment Verification Data: Reference codes or transaction numbers provided by you during checkout (e.g., GCash transaction reference numbers) to confirm manual or offline payments. Note: We do not directly store credit card details on our servers.
Technical Data: IP address, browser type, device information, and cookies when you browse our website to ensure site optimization and performance.

2. How We Use Your Information

We use the collected information in various ways, including to:

Process, fulfill, ship, and manage your e-commerce orders.
Validate and confirm payments made via GCash or other payment methods using provided reference codes.
Communicate with you regarding order updates, customer service queries, and promotional offers.
Understand and analyze how you use our website to optimize layout, speed, and user experience.
Detect, prevent, and mitigate fraud, security breaches, or unauthorized malicious activity.

3. Data Retention

We will retain your personal information (such as name, address, and order history) only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with legal obligations (such as tax and accounting laws), resolve disputes, and enforce our agreements.

4. Third-Party Service Disclosures

We do not sell or rent your personal data to third parties. However, to operate our store smoothly, we share data with trusted third-party service providers:

Payment Gateways & Tools: To verify transactions and process secure payments (e.g., GCash manual logs).
Courier & Logistics Services: Local shipping and fulfillment partners inside the Philippines to deliver your parcels to your doorstep.
Website Analytics: Tools to monitor server uptime, domain optimization, and browsing traffic patterns.

5. Cookies

Dreamlife PH uses standard cookies to enhance your shopping experience. These cookies keep track of items you add to your shopping cart while you browse, remember checkout inputs to save you time on your next visit, and help us analyze web traffic. You can choose to disable cookies through your individual browser settings, though doing so may cause some elements of the online store to stop functioning correctly.

6. Your Rights Under the Data Privacy Act (RA 10173)

As a user residing in the Philippines, you are entitled to specific statutory rights regarding your personal data. You have the right to:

Be Informed: Know whether your personal data is being processed.
Access: Request copies of the personal information we hold about you.
Rectification: Request that we correct or update any information you believe is inaccurate or incomplete.
Erasure or Blocking: Request the suspension, withdrawal, or removal of your personal data from our active systems under specific conditions.
Object: Object to the processing of your data for automated processing or direct marketing.

7. Security of Your Data

We implement proactive website security measures, firewalls, and data protection practices to protect your personal information from unauthorized access, alteration, or disclosure. When you submit payment information or place an order, your data is transferred using secure encryption protocols.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

9. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need assistance regarding your information, please contact us:

Via Website: https://dreamlifeph.com/
Email: boholweb.wp@gmail.com